Introducing i8 Precision: schedule site visits your way

Innov-8 is announcing i8 Precision — a new feature coming soon to the i8panel platform that changes how businesses schedule and manage field service visits.

This concept has been a strategic priority for CEO and Founder Mike Wolfenden for some time. “The real challenge wasn’t the idea itself, but viable delivery,” he explains. “It required the right partnership ecosystem and overcoming significant technical and operational barriers. Through our collaboration with the industry’s leading field agencies, we’ve finally achieved what once seemed impossible.”

What is i8 Precision?

i8 Precision enables clients to schedule their own site visits within the i8panel platform, choosing from defined 2-hour windows at dates and times that work best for them. Whether it’s a confirmed appointment or a targeted contact attempt, every case type is covered.

The capability is built for:

• Debt Collection Agencies (DCAs) and Debt Practitioners (DPs) — optimise debt recovery strategies
• Utility companies — control meter installation, inspection, and dispute resolution visits
• Litigators — execute time-sensitive legal processes
• Banks and lenders — manage property inspections and asset verification
• Councils — coordinate welfare checks and enforcement visits

Why this matters

The flexibility of i8 Precision means you’re no longer constrained by standard availability windows. Want to schedule a site visit for the exact date and time you believe gives you the best chance to engage a customer? Now you can.

Do your customers prefer to give you access to their property on their own terms? i8 Precision accommodates that. Need a same-day or next-day site visit? It’s possible.

From high balance debt and broken arrangements, to known vulnerability and self-disconnected prepayment meter investigations, through to urgent or emergency visits — i8 Precision covers every case type.

This isn’t a fit for every site visit, and it comes with a premium fee. But for organisations that need maximum control and flexibility in field service delivery, it puts you closer to your field partners and in full command of the service experience.

The premium investment delivers:

• You’re in control — pick the day and 2-hour window that works for your property and visit type
• Built for every case type — from confirmed appointments to targeted contact attempts, all workflows are covered
• Flexibility — book a confirmed appointment, or target the best time to make contact. Either way, you decide the timing

Coming soon

i8 Precision is launching soon on i8panel. If you’re interested in the service and want to explore how it could fit your field service workflows, we’d be glad to talk it through in more detail.

Think about how you could use it. Which of your workflows would benefit most from client-controlled scheduling?

At Innov-8, we believe in the power of control, innovation, and winning together. i8 Precision is the next step in that journey.

Challenge · Innovate · Win